24 / 7 AA Hotline
(925) 829-0666Call Anytime Day or Night
Always Looking for Hotline Volunteers
About Hotline Service
Valley Intergroup Service Center began in 1969 to provide a 24-hour telephone hotline that provides a service to individuals with questions about alcoholism. It offers a place someone can talk to an alcoholic to get help to stop drinking, and get connected to support.
The hotline is available 24 hours a day, 7 days a week.
Se trata de un servicio estrictamente voluntario prestado por alcohólicos en recuperación, y una gran oportunidad para prestar un servicio.
Calls to volunteers are indicated on their personal device when the call is incoming, so the volunteer knows it’s a hotline call.
Las llamadas se dirigen directamente a su teléfono móvil o a su casa (no a una oficina) en el horario que le convenga.
Si no puede coger el teléfono en un momento dado, la llamada se desviará al siguiente voluntario disponible
Requirements & Duties
6 months of consecutive sobriety
All that is required to be a volunteer is continuous sobriety for 6 months.
A personal phone number
Calls can be routed to your personal phone and will indicate when an incoming call is a hotline call. Internet access is ideal.
Provide more information about AA
Answer incoming calls to provide more information about AA and support the drinker who is struggling to quit, listen and respond.
Share information about meeting locations
Instruct the person where the nearest or most convenient meeting is located to them, also share about Open and Closed meetings.
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Hotline Volunteer Handbook
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